Privacy Policy
PlanDesk is a PDF markup and takeoff app. This policy explains what happens to your information when you use it.
Your drawings stay on your device
PDFs you open, the markups you make, measurements, signatures, digital IDs and attachments are stored on your own device. PlanDesk does not upload them to us or to anyone else. When you save or share a file, it goes only where you send it, for example to the Files app, email or another app.
What we collect
PlanDesk on iPad, iPhone and Mac does not require an account and does not collect personal information. PlanDesk contains no advertising, no analytics or tracking tools, and no third-party data collection. We do not sell or share data.
PlanDesk for Windows and the web
The Windows and web version of PlanDesk asks for your email address so you can sign in and so we can tell whether you have a subscription. We use your email only for that and to answer you when you write to us. Sign-in codes are emailed through Resend, our email provider. Your drawings still stay on your computer; they are never uploaded to us. A sign-in cookie keeps you signed in on that computer for up to 180 days.
Subscriptions and payments
PlanDesk Pro is sold as an auto-renewing subscription through Apple's App Store. Apple processes the payment, the free trial, renewals and cancellations under your Apple ID. We never see or store your name, card number or billing details. The app asks Apple only whether your Apple ID currently has an active PlanDesk Pro subscription, and that check happens on your device. Apple sends us anonymous, aggregated sales reports (for example, how many subscriptions were sold in a country) that do not identify you. You can manage or cancel your subscription any time in your Apple ID settings, under Subscriptions.
On Windows and the web, PlanDesk Pro is billed by Stripe, our payment processor. Stripe collects your card details directly; we never see or store your full card number. Stripe shares with us your email, plan, subscription status and billing country so we can provide the service. Manage or cancel any time from Help › Account and subscription in PlanDesk.
Internet use
PlanDesk works offline. The optional text-recognition feature (for scanned drawings) downloads its recognition engine and language data from a public software distribution service (jsDelivr) the first time you use it. That request includes only what any web download includes, such as your device's IP address, and no drawing content is sent.
Digital IDs
If you create or import a digital ID for signing, it is stored on your device protected by the password you choose. We cannot see or recover it.
Future features
If we add optional features such as accounts or cloud sync, we will update this policy before they launch and explain what is stored and why. Those features will be optional.
Children
PlanDesk is a professional tool and is not directed to children under 13.
Contact
Questions about privacy: josh@highlinepropertiesnc.com
Highline Properties LLC, Charlotte, North Carolina